![]() The support replies (email initiated through its chat window) showed they didn't thoroughly read my issue or even their own website! And of course didn't even offer to investigate or fix the issue, thereby making their operation smell like a scam. ![]() I asked for a refund but haven't heard back yet. Step 2 If the iOS backup manager does not load backups automatically, click on the folder icon at upper right corner to import the backup file. You can connect iPhone to the computer again, which iBackup Viewer is able to detect the program. In decades of IT work, I've never seen such incompentence in marketing and tech support. Step 1 Once you download the program on the computer you have backed up iPhone files to iTunes. You wanna know what their reply was? "DMG Extractor doesn't open encrypted DMG files." I sent them quotes from their own website that not only states "Functionality & features.Opens encrypted or non-encrypted DMG files" but even shows a screenshot of it doing so, with the password prompt. The free Lite version offers the backup of 4 iTunes files, 4 files from encrypted backups and works with the latest iOS. But if the encrypted DMG file contained a regular Excel or CSV file, it wouldn't list the files. After I bought it, my encyprted DMG files containing regular unencrypted text files opened just fine. ![]() ![]() I bought it because the free version doesn't open encrypted DMG files. The Basic edition only supports iTunes backup. And it will automatically return a copy of your recovered iPhone and iPad data. Bought it but then was told by support it can't open encrypted DMG files even though their website says it can Through the feedback of millions of our users, Reincubate is rated one of the UKs top 10 most loved software companies by TrustPilot. iPhone Backup Extractor is a simple app that extracts files from an iTunes or iCloud backup for iOS devices, whether that is an iPhone, iPad, or iPod Touch.vIt is useful for restoring downloaded apps from the AppStore, SMS histories, photos, Photo Stream and other data that might otherwise be inaccessible. iPhone Backup Extractor from Reincubate extracts photos, messages, videos, notes, contacts, restrictions passcode, WhatsApp messages and other app data from iTunes and iCloud Backups.
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